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Returns

Returns of ONE-OFF items and NOT HANDMADE TO ORDER items




You can return your one-off or not stated as handmade to order items (see description), within 7 days of receipt in the original packaging and undamaged to

She Rocks,
14 Beauchamp Road,
Sutton Surrey,
SM1 2PZ,

by recorded delivery (in case it gets lost in the post.) or special delivery for more valuable items.

and the reason for return, with your order number, name and contactdetails, so we can trace your order back


We will issue a refund for the item upon receipt; or you can exchange them for a different item of the same value or pay for the difference if the value is higher.

Returns of HANDMADE TO ORDER items (see description, if it states specifically: Handmade to order)




Items that are HANDMADE TO ORDER AND ORDERED IN THE SAME COLOUR AS PICTURE (AS SEEN) AND IN THE STANDARD LENGTH (see description) can be returned within 7 days of receipt in the original packaging and undamaged to

She Rocks,
14 Beauchamp Road,
Sutton Surrey,
SM1 2PZ,

by recorded delivery (in case it gets lost in the post.) or special delivery for more valuable items.

and the reason for return, with your order number, name and contactdetails, so we can trace your order back


We will issue a refund for the item upon receipt; or you can exchange them for a different item of the same value or pay for the difference if the value is higher.

WE ARE SORRY WE CANNOT REFUND HANDMADE TO ORDER ITEMS THAT ARE DIFFERENT FROM THE STANDARD LENGTH OR HAVE BEEN ORDERED IN A DIFFERENT COLOUR OR CUSTOMISED IN ANY OTHER WAY THEN AS SEEN ON THE PICTURE, as they have been specifically made for you to your required size or colour or design when we received your order and are considered special orders.
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